Privacy Policy (congsin.com)

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Effective Date: July 5, 2025
This policy remains in effect until further notice. Updates will be posted on this page and take effect immediately.

We are committed to providing a better experience for every user who visits congsin.com. As part of our services, we may collect and use certain personal information from:

• Customers who place orders on our website

• Visitors who browse the website

• Anyone who contacts us directly

This Privacy Policy outlines how we collect, use, share, and protect your personal data. If we make significant changes to our privacy practices, we will notify you through updates on this page.

Our Privacy Principles

Your Data Belongs to You

We follow a data minimization principle—collecting only the information necessary for delivering our services. Once the data is no longer required, we delete or anonymize it. Our team incorporates privacy into every stage of our product development process.

Your Data Is Not for Sale

We will not share your data with third parties unless required by law or you explicitly authorize it. If compelled to share your information by law, we will notify you in advance whenever legally permitted.

We Respond to Privacy Requests

We treat privacy-related requests seriously and will respond to them as promptly as possible.

What We Collect and Why

When you register, shop, or interact with our platform, we may collect the following information:

• Your name, contact details, company name and type, location, and address

• Business license information, tax ID, legal representative name, and relevant documentation

We collect this data in order to:

• Fulfill inquiries, orders, and deliveries

• Verify identity and respond to customer support requests

• Prevent fraud and ensure secure transactions

• Improve user experience and optimize website functionality

• Conduct analytics, marketing, and service enhancements

We retain your personal data for up to 1 year unless otherwise required for legal or operational purposes.

Why We Process Your Data

We process your personal information when:

• It is necessary to perform a contract between you and us

• It supports our legitimate business interests (such as improving services)

• We are legally required to collect and retain certain data

• You have given explicit consent for specific uses (e.g., marketing)

You may withdraw your consent at any time by changing your communication preferences or contacting us directly.

Your Rights

You have the right to:

• Access, correct, delete, or restrict your personal data

• Transfer your data to another provider

• Object to data use for direct marketing

We do not charge fees or limit access to services based on exercising these rights. We may verify your identity before processing such requests.

International Data Transfers

Our company is based in Guangzhou, China, with a registered address at: 5th Floor, Building B1, Longshan Industrial Park, Tianhe District, Guangzhou. To deliver our services, we may transfer your personal data to servers located in China or Singapore. Such transfers are secured and comply with applicable data protection laws.

When and Why We Share Your Data

We may share your personal data with trusted third-party service providers under contract, solely to support our services. Outside of these partnerships, we only share data when legally required, such as in response to a valid court order or subpoena.

How We Protect Your Information

We use encryption, firewalls, and access controls to safeguard your personal data. While we strive to implement industry-standard security practices, no digital storage or transmission method is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance and user experience. You can manage your cookie preferences via your browser settings. Please refer to our Cookie Policy for more details.

Contact Us

If you have questions, concerns, or would like to exercise your rights regarding personal data, please contact us:

Company Name: Guangzhou Congxin Electronics Technology Co., Ltd.
Address: 5th Floor, Building B1, Longshan Industrial Park, Tianhe District, Guangzhou, China
Email: